Frequently Asked Questions

For detailed information, you can contact our live support.

How long is the trial?

At Salon Management we want you to discover the plan that fits your business the best. Your 7 days free trial starts from the moment you sign up. There’s no contract or credit card involved. You have no obligation to subscribe.

What happens after my trial expires?

Nothing at all! You have no obligation to sign up, it’s 100% risk free. We get in touch to see if you have a plan in mind that you want to start. We will support you with any questions you have.

What if I decide to switch plans?

At the end of every month when your plan finishes, all you need to do is get in touch with us and that’s it! We’ll get you started with your new plan!

Is it possible to cancel my subscription?

Sure thing! Our plans are not renewed automatically.So, at the end of each month your account will be deactivated until you purchase a new plan.

When do I get charged?

You will be charged on the same day you purchase your plan. You will be charged for the full year if you pick annual plan.

Is my data safe with Casual?

At Salon Management, we use Comodo SSL security to protect you and your work. Your data is hosted on a secure server which is constantly being back up.

How does the beauty center appointment system work?

  1. The customer first gets an appointment from our page indşvşdualised for your salon.
  2. The notification message goes to you so you decide whether to confirm or cancel the appointment through the panel.
  3. If your customer’s appointment is approved by the salon, they will receive an email notifying them about this.
  4. Through your panel you will be able to send automated emails to customers notifying them of their approaching appointments. In this way, the appointment is not forgotten.

Which kind of businesses does Salon Management best fit?

Salon Management has been developed for the specific needs of salons in the beauty industry. This includes hairdressing salons, beauty centres, barber shops, and nail salons.

How many staff members are included in the free plan?

Your 7-days free trial includes all of the benefits listed in our premium packet. You can add as many staff members as you wish. Check our pricing table to see all of the features you are entitled to.

Can I pay for my account annually instead of a monthly membership?

Yes you can buy our packets annually instead of a monthly. In fact you’ll be saving more money! Our annual pricing is discounted so you’ll only be paying for 10 months!

Is there a setup fee?

There is no setup fee. Remember our team are on hand to help if you need them!

Do you have a support team?

Yes, our support team is available through live chat and email support.

Is there any limit for the number of providers in your system?

The number of staff members you want to include in our system depends on the packet you choose. Check out our pricing table to see the limits for each plan.

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